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Remote Service Desk Engineer; Tier 1

Remote / Online - Candidates ideally in
Madison, Madison County, Mississippi, 39110, USA
Listing for: Element Technologies
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Remote Service Desk Engineer (Tier 1)

Element Technologies is seeking a Tier 1 Service Desk Engineer to provide remote and on-site support for client environments. The role emphasizes fast, accurate technical help, ticketing, and documentation using IT Glue and Connect Wise PSA.

The team works in a fast-paced MSP setting with a focus on customer service and professional client interactions. You will handle common support tasks like password resets, MFA issues, printer problems, and antivirus alerts, collaborating with service teams

We would love to welcome a new Remote Service Desk Engineer (Tier
1) to our team in Fulton, MS, United States.

Are you ready to take on the Remote Service Desk Engineer (Tier
1) role at Element Technologies?

For the Remote Service Desk Engineer (Tier
1) position at Element Technologies, we are reviewing applications now.

Step into the Remote Service Desk Engineer (Tier
1) role at Element Technologies in Fulton, MS, United States and grow with us.

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