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AI Systems Engineer - Remote

Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14201, USA
Listing for: Runway
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    Systems Engineer, SRE/Site Reliability, AWS
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below
Position: AI Support Systems Engineer - Remote

Runway in North America across remote locations and with offices in NYC, SF, Seattle, and London seeks a Support Systems Engineer who ships production code, not tickets. You’ll own the AI support agent, ticketing and CX tooling from auth to routing, tested in staging before live traffic.

You’ll build dashboards, QA suites, guardrails around money/PII, and collaborate with Product and Engineering on bugs, rollouts, and knowledge management. Autonomy and creative problem solving are encouraged.

We have an opening for a AI Support Systems Engineer
- Remote in New York, NY, United States within IT & Technology.

This is a strong role to take on the AI Support Systems Engineer
- Remote role at Runway.

As a AI Support Systems Engineer
- Remote, you will play an important part at Runway in New York, NY, United States.

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