Senior Cloud Infrastructure Engineer; P

We are agents for tech professionals in Costa Rica and Latin America that help them build careers with companies in the United States.

We believe in long-lasting relationships with our talent. We invest time getting to know them and understanding what they seek as their professional next step.

We aim to find the perfect match. As agents, we pair our talent with our US clients, not only by their technical skills but as a cultural fit. Our core competency is to find the right talent fast.

We purposefully move away from the traditional “outsourcing” type of relationship. Our clients are looking for professionals who become an integral part of their teams, and so are we.

• Wellness Coverage
• Remote Work
• Birthday day off
• Recognition and rewards system
• Business skill coaching
• English classes for Smashers and relatives
• Learning opportunities

This is a remote position supporting a US-based company. Applicants must be legally authorized to work in their country of residence within Latin America (LATAM).

We are agents for tech professionals in Costa Rica and Latin America that help them build careers with companies in the United States.

We believe in long-lasting relationships with our talent. We invest time getting to know them and understanding what they seek as their professional next step.

We aim to find the perfect match. As agents, we pair our talent with our US clients, not only by their technical skills but as a cultural fit. Our core competency is to find the right talent fast.

We purposefully move away from the traditional “outsourcing” type of relationship. Our clients are looking for professionals who become an integral part of their teams, and so are we.

• Wellness Coverage
• Remote Work
• Birthday day off
• Recognition and rewards system
• Referrals Program
• Business skill coaching
• English classes for Smashers and relatives
• Learning opportunities

This is a remote position supporting a US-based company. Applicants must be legally authorized to work in their country of residence within Latin America (LATAM).

We are looking for an experienced Senior Cloud Infrastructure Engineer to deliver advanced cloud and infrastructure solutions within a Professional Services environment.

This is a highly technical, customer-facing role responsible for serving as a final escalation point for complex cloud, network, endpoint, identity, and infrastructure issues
, while also supporting deployments, migrations, architecture initiatives, and solution engineering.

The ideal candidate brings deep expertise across the Microsoft ecosystem—including Azure, Microsoft 365, Entra , Intune, and hybrid environments—combined with networking, virtualization, security, Infrastructure as Code, and MSP experience
.

• Act as a final escalation point for complex technical issues across cloud, network, endpoint, identity, and infrastructure environments
• Troubleshoot advanced issues involving Windows Server, Active Directory, DNS, DHCP, networking, virtualization, backups, and security
• Plan and execute cloud infrastructure deployments, migrations, configurations, and modernization initiatives
• Architect and support Microsoft Azure and Microsoft 365 environments
• Administer and troubleshoot Exchange Online, SharePoint, One Drive, and Microsoft 365 tenant environments
• Design and support Microsoft Entra , including Conditional Access, identity security, passwordless authentication, and phishing-resistant MFA
• Architect and support Microsoft Intune and Autopilot configurations and endpoint management
• Design, configure, and troubleshoot Azure virtual networking and hybrid cloud connectivity
• Manage and troubleshoot VMware and Hyper‑V virtualized environments
• Perform advanced Layer 2 and Layer 3 network troubleshooting…