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Remote Tier 1 Service Desk Engineer; IT Support

Remote / Online - Candidates ideally in
Maple Grove, Hennepin County, Minnesota, 55311, USA
Listing for: Element Technologies
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tier 1 Service Desk Engineer (IT Support)

Element Technologies is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to help users by quickly solving tech issues and keeping environments running smoothly in a remote-friendly role.

You will manage tickets with Connect Wise PSA, document in IT Glue, support client-specific apps, participate in team meetings, and assist with new user setups. A two-year technical degree and 1–5 years of service center experience are preferred.

Our organisation is growing, and we are hiring a Remote Tier 1 Service Desk Engineer (IT Support) in Minneota, MN, United States.

Join us at Element Technologies as our next Remote Tier 1 Service Desk Engineer (IT Support) in Minneota, MN, United States.

We are currently recruiting a Remote Tier 1 Service Desk Engineer (IT Support) for our team in Minneota, MN, United States.

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