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Remote Zendesk Systems Lead CS Operations

Remote / Online - Candidates ideally in
Syracuse, Onondaga County, New York, 13201, USA
Listing for: Figma
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 105000 - 245000 USD Yearly USD 105000.00 245000.00 YEAR
Job Description & How to Apply Below
Position: Remote Zendesk Systems Lead for CS Operations

Figma, a leader in design collaboration, seeks a skilled Zendesk/Business Systems Administrator to own and evolve the COS Zendesk environment and Decagon integrations.

In this full-time role, you will design workflows, automations, and routing while partnering with Engineering, IT, Security, and Analytics to scale support. Remote-friendly in the US, with a focus on reliability and user-centric tooling.

This is an excellent opportunity to take on the Remote Zendesk Systems Lead for CS Operations role at Figma.

For the Remote Zendesk Systems Lead for CS Operations position at Figma, we are reviewing applications now.

Step into the Remote Zendesk Systems Lead for CS Operations role at Figma in New York, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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