Remote Client Success & Implementation Lead
Greenwich, Fairfield County, Connecticut, 06830, USA
Listed on 2026-11-01
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IT/Tech
Nelnet is seeking aClient Success Lead to own the end-to-end onboarding, implementation, and ongoing client success for our platform. You will configure workflows, conduct demos, train admins and end users, and mentor teammates while driving adoption and satisfaction across education clients.
You will coordinate across product, support, and sales teams, monitor usage, and address incidents. This role emphasizes proactive engagement, process improvement, and effective stakeholder communication.
The following opening is for a Remote Client Success & Implementation Lead with Nelnet.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Client Success & Implementation Lead role in the description above.
We appreciate your interest in this position.
Join Nelnet and contribute to our ongoing work.
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