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Remote Client Success & Implementation Lead

Remote / Online - Candidates ideally in
Danbury, Fairfield County, Connecticut, 06810, USA
Listing for: Nelnet
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Nelnet is seeking aClient Success Lead to own the end-to-end onboarding, implementation, and ongoing client success for our platform. You will configure workflows, conduct demos, train admins and end users, and mentor teammates while driving adoption and satisfaction across education clients.

You will coordinate across product, support, and sales teams, monitor usage, and address incidents. This role emphasizes proactive engagement, process improvement, and effective stakeholder communication.

The following opening is for a Remote Client Success & Implementation Lead with Nelnet.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Client Success & Implementation Lead role in the description above.

We appreciate your interest in this position.

Join Nelnet and contribute to our ongoing work.

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