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Remote Enterprise Software Support Engineer

Remote / Online - Candidates ideally in
Rochester, Monroe County, New York, 14602, USA
Listing for: i2 Group Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

i2 Group Inc. is seeking a Technical Software Support Engineer to deliver high-quality technical assistance for i2 software to end users worldwide. You will diagnose issues, guide customers, and collaborate with development teams to improve product functionality.

This role requires ownership of complex cases, strong communication, and the ability to work remotely within an international support team. A relevant degree and ITIL/Microsoft certifications are a plus.

We have an opening for a Remote Enterprise Software Support Engineer in City of Albany, NY, United States within Marketing & Media, IT & Technology.

This posting is for the Remote Enterprise Software Support Engineer role at i2 Group Inc., based in City of Albany, NY, United States.

We are looking to fill the Remote Enterprise Software Support Engineer position at i2 Group Inc. in City of Albany, NY, United States.

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