Remote SaaS Support Specialist & Product Trainer
Dayton, Montgomery County, Ohio, 45431, USA
Listed on 2026-11-01
-
IT/Tech
HelpDesk/Support, Technical Support
FMX is seeking a Customer Support Specialist to join our Customer Success team in Columbus, OH. You will manage inbound tickets, calls, and live chat, providing detailed product support and troubleshooting.
The role emphasizes rapid responses, maintaining high customer satisfaction, and collaborating with implementation and retention teams. You'll also lead trainings, document solutions, and help streamline workflows.
Step into the Remote SaaS Support Specialist & Product Trainer role at Remote Jobs in Columbus, OH, United States and grow with us.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 52.000 - 55.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote SaaS Support Specialist & Product Trainer role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).