Remote Desktop Support Analyst; Tier 1; Dealership IT
Tampa, Hillsborough County, Florida, 33601, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Helion Technologies is seeking a Desktop Support Analyst (DSA) for its Tier 1 team, offering remote work from home with the initial contact for all inbound inquiries. You will triage, troubleshoot, and resolve Tier 1 issues, document steps in Autotask, and handle a steady stream of tickets and calls for Helion's client base.
The role emphasizes reliable, courteous service, strong problem-solving, and the ability to work both independently and within a team.
We would love to welcome a new Remote Desktop Support Analyst (Tier
1) - Dealership IT to our team in Tallahassee, FL, United States.
Join us at Helion Automotive Technologies as our next Remote Desktop Support Analyst (Tier
1) - Dealership IT in Tallahassee, FL, United States.
We are currently recruiting a Remote Desktop Support Analyst (Tier
1) - Dealership IT for our team in Tallahassee, FL, United States.
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