Remote Systems Engineer; AI & CX Automation
New York, New York City, Richmond County, New York, USA
Listed on 2026-11-01
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IT/Tech
Systems Engineer, AI Engineer (Applied/Software)
Location: New York
Runway is seeking a Support Systems Engineer to own the AI-powered support ecosystem—from the agent and ticketing tools to CX dashboards and release processes. You will ship production changes, design evals, and build guardrails around money-sensitive workflows in a fast-moving environment.
You will collaborate with Product, Engineering, and Customer Education to ensure accurate self-serve resources and reliable operations, across North America and London.
Consider building your career as a Remote Support Systems Engineer (AI & CX Automation) at Runway.
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This posting is for the Remote Support Systems Engineer (AI & CX Automation) role at Runway, based in United States.
We are looking to fill the Remote Support Systems Engineer (AI & CX Automation) position at Runway in United States.
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