Remote IT Help Desk Engineer – Tier 1
Hoover, Jefferson County, Alabama, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Computer/Desktop Engineer
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to work remotely, supporting client environments across North America. The role involves handling desktops, printers, password resets, MFA, antivirus alerts, and user setups, with ticketing in Connect Wise PSA and IT Glue documentation.
Ideal candidates have 1–5 years in a service desk or help desk setting, strong troubleshooting skills, and familiarity with AD/Entra /Azure AD.
The following position is for a Remote IT Help Desk Engineer – Tier 1 Support with New Charter Technologies, LLC.
We are currently recruiting a Remote IT Help Desk Engineer – Tier 1 Support for our team in Guin, AL, United States.
This is a genuine position to take on the Remote IT Help Desk Engineer – Tier 1 Support role at New Charter Technologies, LLC.
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