Remote IT Service Desk Engineer; Tier 1
Minneapolis, Hennepin County, Minnesota, 55421, USA
Listed on 2026-11-01
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IT/Tech
IT Support, HelpDesk/Support
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide frontline technical support in a fast-paced, client-focused environment. The role involves handling end-user issues, managing tickets, and supporting client-specific applications while maintaining documentation and collaborating with the team.
You will work remotely with occasional in-person interviews, using Connect Wise PSA and IT Glue for ticketing and knowledge management.
We are seeking a motivated Remote IT Service Desk Engineer (Tier
1) to join New Charter Technologies, LLC in Minneota, MN, United States.
All applications are reviewed carefully by our team.
The position is based in Minneota, MN, United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 42.000 - 65.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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