Remote Service Desk Engineer; Tier 1 IT Support
Provo, Utah County, Utah, 84601, USA
Listed on 2026-11-01
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IT/Tech
IT Support, Desktop Support
New Charter is seeking a Tier 1 Service Desk Engineer to provide prompt technical support in a fast-paced, client-focused environment. You’ll resolve printers and password resets, MFA, and antivirus alerts, while supporting client-specific applications and new user setups.
This role is remote with occasional in-person interviews. Workflows rely on Connect Wise PSA and IT Glue; you’ll document activities, collaborate with the team, and ensure smooth operation of desktops, virtual environments, and
This role is for the Remote Service Desk Engineer (Tier 1 IT Support) role at New Charter Technologies, LLC.
The position is based in Heber, UT, United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 45.000 - 55.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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