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Remote IT Service Desk Engineer; Tier 1

Remote / Online - Candidates ideally in
Hamilton, Atlantic County, New Jersey, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Engineer (Tier 1)

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to join our remote support team. You’ll quickly solve end-user issues, assist with new user setups, and maintain documentation in IT Glue while using Connect Wise PSA to manage tickets.

You’ll work with client environments across North America, collaborate with service teams, and stay ahead of potential issues. A two-year technical degree and 1–5 years of service desk experience are preferred, with

This role, Remote IT Service Desk Engineer (Tier
1) at New Charter Technologies, LLC, could be your next move.

This role is for the Remote IT Service Desk Engineer (Tier
1) role at New Charter Technologies, LLC.

We are seeking a motivated Remote IT Service Desk Engineer (Tier
1) to join New Charter Technologies, LLC in Clifton, TX, United States.

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