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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78201, USA
Listing for: Element Technologies
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Element Technologies is hiring a Tier 1 Service Desk Engineer to deliver prompt technical support to clients from a remote setting. You will handle incidents from printers to MFA, maintain documentation in IT Glue and Connect Wise PSA, and collaborate with team members to keep client environments running smoothly.

The role requires a two-year technical degree and 1-5 years of service desk experience; MSP exposure and certifications like A+ or Network+ are a plus.

We are looking to fill the Remote Tier 1 Service Desk Engineer position at Element Technologies in Austin, TX, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Austin, TX, United States.

This opportunity is part of our work in IT & Technology, Engineering.

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