Remote Tier 1 Service Desk Engineer | IT Support Pro
La Crosse, La Crosse County, Wisconsin, 54601, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support
Element Technologies is seeking a Tier 1 Service Desk Engineer to provide end-user support in a remote environment. You'll manage tickets via Connect Wise PSA, document issues in IT Glue, and work with a national client base. The role emphasizes prompt, professional customer service and teamwork.
Two-year technical degree with 1-5 years in a service desk is required; MSP exposure and A+/Network+ certifications are a plus. Remote work option with occasional in-person interviews.
Step into the Remote Tier 1 Service Desk Engineer | IT Support Pro role at Element Technologies in Town of King, WI, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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The position is based in Town of King, WI, United States.
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