Tech Support Engineer - Tier 2, Remote
Pueblo, Pueblo County, Colorado, 81001, USA
Listed on 2026-11-01
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IT/Tech
IT Support, Technical Support
U.S. Bank is seeking a Software Technical Support Tier 2 professional to provide advanced technical assistance to merchants and internal teams. You will act as an escalation resource for Tier 1, troubleshoot issues with Converge and EPG, and deliver clear guidance to customers via phone, email, and chat.
The role combines technical problem-solving with strong customer service, requiring effective communication and ongoing learning as Elavon Payment Gateway capabilities grow.
Our group is growing, and we are hiring a Payments Tech Support Engineer
- Tier 2, Remote in CO, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Payments Tech Support Engineer
- Tier 2, Remote role at U.S. Bank, based in CO, United States.
We are looking to fill the Payments Tech Support Engineer
- Tier 2, Remote position at U.S. Bank in CO, United States.
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