Remote Help Desk Agent — in Tech Support
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Location: City of Syracuse
Sales Match is seeking a Help Desk Representative to handle user questions about account access, software errors, and connection issues. You will relay clear steps and updates to keep users productive, operating within the technical support team on a fully remote basis in New York, United States, with a 40-hour weekly commitment.
You will log requests in the help desk system, guide users through checks, escalate unresolved issues, and provide complete notes for handoffs and future reference,
Step into the Remote Help Desk Agent — Grow in Tech Support role at Sales Match in City of Syracuse, NY, United States and grow with us.
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