Epic Professional Billing Analyst

• This contract role provides specialized backfill support for an Epic Professional Billing (PB) project. You will focus on maintaining and optimizing existing PB functionality, supporting system upgrades, and contributing to operational cleanup efforts. The position requires deep hands-on experience in Epic PB administration, including configuration, build, and workflow optimization, with the goal of improving billing accuracy, efficiency, and overall revenue cycle performance.
• Support the Epic Professional Billing project by providing backfill coverage for PB-related activities and initiatives.
• Manage and maintain PB tickets, including troubleshooting, resolving issues, and optimizing existing configurations.
• Participate in system upgrades, including preparation, testing, validation, and post-upgrade stabilization for Epic PB.
• Build and optimize department-specific workflows and configuration within Epic Professional Billing.
• Configure, manage, and optimize credit work queues to improve efficiency and accuracy in billing and follow-up processes.
• Redesign and refine PB Charge Review workflows to enhance billing accuracy, streamline processes, and reduce denials.
• Perform standard SER (service area/provider) updates and ongoing provider file maintenance to ensure accurate provider data.
• Support operational cleanup and optimization efforts within the PB environment, including configuration and workflow adjustments.
• Apply experience in denial workflow build-out to reduce denials and improve revenue capture.
• Utilize experience with self-pay configuration and optimization to enhance patient responsibility workflows and collections.
• Conduct follow-up activities related to billing, claims, and payer interactions as needed to support PB operations.
• Learn and adhere to new documentation standards and governance processes to maintain consistency and compliance.
• Collaborate with project teams and stakeholders to align PB configuration and workflows with organizational goals.
• Contribute to potential future Epic upgrades, including significant cleanup work and optimization following upgrade activities.

• Epic certification in Professional Billing with at least 810 years of experience in Epic PB.
• Strong, hands-on experience in Epic Professional Billing administration, including configuration, management, and optimization.
• Proficiency in building and optimizing denial workflows within Epic PB.
• Experience with self-pay configuration and optimization in Epic Professional Billing.
• Experience performing standard SER updates and provider maintenance within Epic.
• Ability to learn and follow new documentation and governance processes.
• Proven ability to support operational cleanup and optimization efforts in Epic PB.
• Skill in configuring, managing, and optimizing credit work queues in Epic Professional Billing.
• Experience redesigning PB Charge Review workflows to improve accuracy and efficiency.
• Background in follow-up processes related to billing and payer workflows.

• Experience with claims processing and payer workflows is a plus.
• Experience supporting Epic system upgrades, including testing and cleanup activities, is beneficial.
• Ability to work independently in a remote environment while managing multiple PB-related tasks.
• Strong analytical and problem-solving skills for troubleshooting complex billing and workflow issues.
• Effective communication skills for collaborating with project teams and operational stakeholders.

This is a 100% remote contract role based out of Providence, Rhode Island, United States, with an expected duration of approximately 3 months. You will work primarily within the Epic ecosystem, focusing on Professional Billing, including credit work queues, denial workflows, self-pay configuration, SER updates, and provider maintenance. The environment is project-driven and upgrade-focused, with periods of intensive cleanup and optimization work around Epic upgrades.

You are expected to work in a professional home office setting, using standard remote collaboration tools and following established documentation and governance processes.

This is a Contract position based out of Providence, RI.

The pay range for this position is $70.00 - $85.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job…