Remote - Technical Support Manager
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-11-01
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IT/Tech
IT Support, Cybersecurity, Network Security, Systems Administrator
Jack Henry is seeking an experienced leader to manage the technical support team delivering complex product support to customers. The role handles escalations, coordinates with cross-functional teams, and maintains high service levels while strengthening customer relationships.
This is an after-hours afternoon-to-evening shift, Monday-Friday, with remote work within roughly 70 miles of our office network. Candidates should have at least seven years in technical support and proven leadership.
This posting is for the Remote After-Hours Technical Support Manager role at Jack Henry, based in Cedar Falls, IA, United States.
The Remote After-Hours Technical Support Manager role at Jack Henry is now open for applications in Cedar Falls, IA, United States.
Join us at Jack Henry as our next Remote After-Hours Technical Support Manager in Cedar Falls, IA, United States.
We are currently recruiting a Remote After-Hours Technical Support Manager for our team in Cedar Falls, IA, United States.
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