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Remote Lead, Global Tech Support Tools & AI

Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78201, USA
Listing for: Bentley Systems
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Bentley Systems is seeking a highly skilled and motivated Individual to join our Global Technical Support (GTS) organization in a home-based role. You will lead design, development, and enhancement of in-house tools for Technical Support Engineers, driving AI integration and ML-driven log analysis to improve troubleshooting and support outcomes.

You will mentor a team, collaborate with product management and engineering, and establish KPIs while reporting to senior leadership on tool performance

The Remote Lead, Global Tech Support Tools & AI position in the IT & Technology field is open for applications.

We invite applications for the Remote Lead, Global Tech Support Tools & AI position located in United States.

The following role is for a Remote Lead, Global Tech Support Tools & AI with Bentley Systems.

Our team is growing, and we are hiring a Remote Lead, Global Tech Support Tools & AI in United States.

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