CXone L3 Support Engineer – Remote
New York, New York City, Richmond County, New York, USA
Listed on 2026-11-01
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IT/Tech
IT Support, Cloud Computing: Infrastructure & Operations, Azure, IT Specialist
Location: New York
Miratech seeks a NICE CXone Engineer to provide Level 3 production support for CXone environments across on-prem and cloud platforms. You will monitor incidents, perform RCA, and implement preventive solutions while supporting ACD, IVR, routing, and digital channels.
You will collaborate with development, infrastructure, and business teams, troubleshooting APIs and cloud integrations, and driving automation and improvements to ensure reliable, secure contact center solutions and exceptional
We invite applications for the NICE CXone L3 Support Engineer – Remote position located in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the NICE CXone L3 Support Engineer – Remote role in the description above.
We appreciate your interest in this position.
Join Miratech and contribute to our ongoing work.
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