Infrastructure Engineer: Server ; Remote

As the largest online distributor of restaurant supplies and equipment, Webstaurant Store offers a catalog of more than 430,000 products supported by fast, reliable shipping. Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape.

As we continue to grow, we are seeking an Infrastructure Engineer focused on server performance and automated workflows to support our on-premises infrastructure and automate deployments of physical and virtualized workloads. In this role, you will design and build high-performance computing solutions that power AI workloads, web apps, and other resource-intensive business operations, using methodologies such as Infrastructure as Code (IaC) and Dev Ops to implement self-service and automation.

This role is primarily focused on on-premises infrastructure and does not focus on cloud administration.

• Administer and optimize physical servers (Dell), VMware vSphere/ESXi virtual infrastructure (vCenter HA), SQL Server environments, GPU-accelerated AI and 3D render servers.
• Own infrastructure performance tuning across compute encompassing both physical and virtualization layers to improve reliability, efficiency, and scalability.
• Proactively identify bottlenecks, capacity constraints, and performance risks using monitoring and observability tools such as Prometheus and Grafana.
• Investigate physical server issues end to end, perform root cause analysis, and determine the most appropriate corrective solution.
• Manage physical and virtual infrastructure and support partner teams including DBRE, Security, SRE, Media, and Automated Warehouses.
• Manage and maintain code repositories, keeping configurations up to date in the code base, and support code review processes.
• Support server lifecycle management activities including provisioning, configuration, patching, upgrades, hardware refreshes, and decommissioning.
• Work with the Infrastructure Operations Dept to install and rack server equipment in our datacenters. Actively participate in datacenter, rack, power, space and installation planning.
• Perform hardware diagnostics, firmware and BIOS updates, RAID configuration, driver management, and out-of-band administration using tools such as iDRAC or equivalent technologies.
• Participate in disaster recovery and business continuity efforts, including failover testing, backup and recovery validation, and restoration readiness.
• Contribute to infrastructure projects such as migrations, platform rollouts, performance improvement initiatives, and hardware modernization efforts.
• Understanding and ability to navigate Windows Server and Linux-based environments, including RHEL, Ubuntu, and Rocky Linux.
• Collaborate with internal stakeholders to solve complex infrastructure problems, recommend improvements, and strengthen long-term system health.