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Remote SaaS Technical Support Engineer

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Accela, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cloud Computing: Infrastructure & Operations, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: New York

Accela’s Technical Support Engineer role is a hands-on, customer-facing position within a SaaS environment. You will troubleshoot configuration, scripting, integrations, and performance issues while providing clear, actionable guidance to customers.

Ideal candidates have 1–3 years of SaaS support experience, solid knowledge of web tech and SQL, and familiarity with Salesforce Service Cloud. Remote work is supported with a comprehensive benefits package.

Step into the Remote SaaS Technical Support Engineer role at Accela, Inc. in United States and grow with us.

The position is based in United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 60.000 - 70.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote SaaS Technical Support Engineer role in the description above.

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