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Remote Help Desk Specialist - Federal Programs

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: Index Analytics LLC
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Index Analytics LLC is seeking a Help Desk Specialist to provide responsive support to federal health program stakeholders. The Specialist will triage inquiries, document outcomes and contribute to reporting, while delivering a professional customer experience.

This remote-first role requires coordinating via Jira/Service Now, supporting Eastern Time hours, and occasional travel for client meetings. You bring strong customer service skills, attention to detail and the ability to manage multiple

For the Remote Help Desk Specialist
- Federal Programs position at Index Analytics LLC, we are reviewing applications now.

We are looking to fill the Remote Help Desk Specialist
- Federal Programs position at Index Analytics LLC in United States.

The Remote Help Desk Specialist
- Federal Programs role at Index Analytics LLC is now open for applications in United States.

Join us at Index Analytics LLC as our next Remote Help Desk Specialist
- Federal Programs in United States.

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