Remote Forecasting & Workforce Analytics Analyst
Pawtucket, Providence County, Rhode Island, 02860, USA
Listed on 2026-11-01
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IT/Tech
Data Analyst, Business Intelligence, Business Systems & Technology Analysis
Maximus seeks an Analyst for Workforce Services to optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. You will transform data into actionable staffing decisions that improve service levels, efficiency, and customer experience.
This fully remote role requires a Bachelor's degree in a relevant field and 3+ years of experience, with at least 2 years forecasting inbound volumes.
Join us at Maximus as our next Remote Forecasting & Workforce Analytics Analyst in Providence, RI, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Forecasting & Workforce Analytics Analyst role in the description above.
We appreciate your interest in this position.
Join Maximus and contribute to our ongoing work.
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