Shopify Technical Support Engineer - Remote + Equity
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-11-01
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IT/Tech
IT Support, Technical Support
Frontier, a remote-friendly team, is seeking a Technical Support Engineer to help ecommerce clients understand, use, and troubleshoot our testing platform. You’ll respond to inquiries via email, Slack, and chat, delivering an outstanding customer experience daily.
You’ll become a product expert, manage 20–30 open conversations, escalate when needed, and collaborate with product, tech, and ops to spot trends and improve our support to world-class standards.
Join us at Open Krill as our next Shopify Technical Support Engineer - Remote + Equity in United States.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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