Service Desk Analyst II — Remote Support & Observability
Rockford, Winnebago County, Illinois, 61101, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Milliman IntelliScript is a team of hundreds of experts delivering SaaS products for insurance and health IT clients. The Service Desk Analyst II role focuses on first-line support, triage, escalation, and proactive monitoring to ensure service reliability and customer satisfaction across IntelliScript’s internal and external customers.
You will work with Datadog, Jira, and cloud platforms like AWS/Azure/GCP, contributing to knowledge base and automation initiatives.
This is an excellent opening to take on the Service Desk Analyst II — Remote Support & Observability role at Milliman, Inc.
Our group is growing, and we are hiring a Service Desk Analyst II — Remote Support & Observability in Chicago, IL, United States.
This Full Time opening is for the Service Desk Analyst II — Remote Support & Observability role at Milliman, Inc.
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