Remote Enterprise SaaS Product Support Specialist
Riverside, Riverside County, California, 92501, USA
Listed on 2026-11-01
-
IT/Tech
HelpDesk/Support, SaaS Sales
CENTRL is seeking a Product Support Specialist for our Enterprise B2B SaaS platform. This fully remote role runs on the morning shift from 6am ET / 3am PT to 2pm ET / 11am PT, providing high-quality technical assistance to our global enterprise clients.
You will become a product expert, handle requests, troubleshoot with engineering, contribute to knowledge base growth, and help shape customer success processes while maintaining strong communication and time-management skills.
We are currently recruiting a Remote Enterprise SaaS Product Support Specialist for our team in Mountain View, CA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Mountain View, CA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).