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Remote Enterprise SaaS Product Support Specialist

Remote / Online - Candidates ideally in
Bakersfield, Kern County, California, 93301, USA
Listing for: CENTRL
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

CENTRL is seeking a Product Support Specialist for our Enterprise B2B SaaS platform. This fully remote role runs on the morning shift from 6am ET / 3am PT to 2pm ET / 11am PT, providing high-quality technical assistance to our global enterprise clients.

You will become a product expert, handle requests, troubleshoot with engineering, contribute to knowledge base growth, and help shape customer success processes while maintaining strong communication and time-management skills.

We are currently recruiting a Remote Enterprise SaaS Product Support Specialist for our team in Mountain View, CA, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Mountain View, CA, United States.

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