Cloud Support Administrator; Fully Remote

• Manage network platforms, firewalls, VPNs, and implement policy-based routing and load balancing.
• Act as an escalation point for incidents, resolving high-priority issues following ITIL practices.
• Automate infrastructure with Power Shell, Bicep, and CI/CD for consistent deployments.

• 3+ years of Azure Cloud support experience and a bachelor's degree in a technical field or equivalent.
• Experience with Windows/Linux servers, hypervisors, and Azure Site Recovery.
• Strong communication skills and ability to present technical information to clients.

• AZ-104 preferred and must be obtained within 90 days if not already held.
• Experience with compliance frameworks like FedRAMP, NIST, HIPAA, and SOC.

• Deliver exceptional client service throughout the service lifecycle.
• Communicate technical issues and solutions in clear, understandable terms.

Atmosera empowers businesses with modern technology and human expertise across Azure, data, AI, Dev Ops, and security. As a Microsoft Partner with seven specializations and a member of MISA, the company delivers integrated cloud solutions.