Procurement Data & Digital Analyst

Because we strive to put people first. Culture, our way.

What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You'll Get

This role is a hybrid opportunity, offering 1-2 days Working from home.

People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best.

Let's talk lifestyle:
Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You'll Do

Primark is seeking a proactive and technology-minded Procurement Digital & Data Analyst to help transform Procurement through digital platforms, data, automation and continuous improvement. You'll turn business needs into practical solutions that improve processes, user experience and decision-making.

This role sits at the intersection of procurement technology, workflow design, platform administration, business analysis, process optimisation and data insights. Combining hands-on systems support with continuous improvement, you'll help shape how procurement tools and processes evolve across the organisation.

Working with Procurement, Finance, Legal, Compliance, Technology teams and external vendors, you'll support and enhance Primark's procurement digital ecosystem, including intake and orchestration, Zip, Source-to-Pay (S2P), supplier onboarding, e-sourcing and supplier management platforms. You'll operate within established governance while identifying opportunities to simplify processes, improve adoption and deliver better business outcomes.

We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities:

Digital Workflow & Process Improvement

Design, configure, and optimise procurement workflows and digital processes.

Support and coordinate the end-to-end lifecycle of workflows, including requirements gathering, prioritisation, testing, deployment, and continuous improvement.

Translate business requirements into scalable digital solutions.

Identify opportunities to automate, simplify, and improve procurement processes.

Facilitate stakeholder workshops to gather requirements and define future-state processes.

Support the implementation of new procurement technologies and capabilities.

Work closely with internal teams and external technology vendors to deliver system enhancements.

Support backlog management and prioritisation activities alongside the Source-to-Pay Product Owner.

Administer and support procurement technology platforms and digital tools.

Act as a key administrator for Zip, managing workflow configuration, platform support, and user access within the governance standards, priorities, and decision rights set by the Procurement Digital & Data Manager and Source-to-Pay Product Owner.

Maintain system documentation, configuration records, and platform controls.

Troubleshoot workflow and platform issues and coordinate resolution with technology teams and vendors.

Ensure data integrity and support the execution of platform governance activities within the established governance framework.

Assist with ongoing platform enhancements and new feature deployments.

Support business-critical procurement processes including supplier onboarding and procurement operations.

Data, Reporting & Analytics

Analyse platform usage, workflow performance, operational metrics, and user adoption trends.

Build and maintain dashboards, reports, KPIs, and management insights.

Use data to identify inefficiencies, bottlenecks, and opportunities for process optimisation.

Monitor data quality and platform performance.

Support automation initiatives through data analysis and reporting.

Provide insights that support strategic decision-making and continuous improvement initiatives.

Partner with stakeholders across Procurement, Finance, Legal, Compliance, and Technology functions.

Gather user feedback and identify enhancement opportunities.

Support change management and user adoption initiatives.

Create and maintain training materials, user guides, and process documentation.

Deliver end-user training sessions and platform demonstrations.

Monitor engagement metrics and recommend actions to improve…