Manager, Enterprise ; NetSuite

Icelandic Provisions
· New York, NY hybrid, strongly preferred. Remote anywhere in the US considered.

Reports to: Chief Operating Officer

Salary: $145,000–$175,000 based in New York City; $130,000–$155,000 remote elsewhere in the US; plus benefits

Icelandic Provisions is an early-stage growth company that provides essential nutrition rooted in the Nordic Food Philosophy.

The flagship product, dairy Skyr, is the only authentic Icelandic Skyr brand in the United States that uses heirloom Skyr cultures and the original recipe that is beloved across Iceland.

The Nordic way of life is not only deeply rooted in the quality of the Icelandic Provisions’ products but runs deep in the organizational culture through the WÁOO (pronounced WOW!) values. When we are attracting talent to join our growing organization, a natural question we ask is whether the candidate brings the “wáoo” factor? We describe is as: Welcoming, Ámbitious, Optimistic, and On with the butter!

With a strong consumer and business base to build on, we are looking for product-obsessed, passionate individuals who are energized about rapid growth and achievement and want to be a part of the happy, healthy cultural movement that we are leading. We believe in putting best-in-class products in the market and take pride in what we are building, “making everything count” along the way.

You’ll run the systems behind how our orders become cash, and you’ll be the person every team turns to when those systems get in their way. You’ll partner with leaders across Operations, Supply Chain, Transportation, Finance, and Sales to understand how they work, then orchestrate the process end to end so it runs cleanly from purchase order to cash collected.

We’re a fast-growing refrigerated food brand. Co-manufacturers make our products, and a national cold-storage 3PL ships them to grocery, club, and distributor partners. Net Suite is our core system. Around it we run SPS Commerce for EDI, Turvo for transportation (connected to Net Suite through Coneksion), High Radius for accounts receivable, and MODIS for forecasting, with integrations to our warehouse and transportation partners.

We also run our own monitoring and automation tools, including AI-assisted triage.

You’ll partner with the COO, who leads systems architecture and internal tool development. You’ll own how those systems are run, configured, adopted, and kept healthy day to day. You’ll lead an EDI & Integrations Specialist, and you’ll direct our Net Suite and EDI partners. You’ll also work with the COO to choose the next workflows to automate with AI and make sure teams adopt them.

• Own our enterprise applications and the integrations between them, with Net Suite as your main focus: configuration and release, access and permissions, vendors, and right-sized licenses at each renewal. That covers every system named above and any we add.

• Configuration, workflows, saved searches, roles and permissions, and release management, including Net Suite’s two releases a year.
• Sandbox and testing discipline.
• Direct partner developers on build work. Know when a configuration change is the answer and when to escalate to a design decision.

• Chair a weekly cross-functional change review for Net Suite configuration and scripts, our other enterprise applications, integrations, and EDI provider changes.
• Business owners decide process and data rules. You own configuration and release. Architecture decisions and unresolved conflicts go to the COO and the leadership team.

• Build and own a clear view of what system and process failures cost…