Technical Analyst-DBA

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.;
Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 43 active terminals, nine pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 829,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.

At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.

Responsible for supporting the availability, performance, security, and recoverability of enterprise database services supporting critical business applications. Assists with administration of Oracle, Microsoft SQL Server, and cloud-based database platforms across on-premises, Azure, and hybrid environments. Performs database installation, configuration, monitoring, patching, backup and recovery, and troubleshooting activities under established standards and procedures. Works with application, infrastructure, cybersecurity, cloud, and vendor teams to maintain reliable database services.

Demonstrates technical aptitude, analytical thinking, and commitment to continuous learning while using approved AI-enabled tools responsibly to support research, troubleshooting, documentation, and process improvement activities. Participates in change management, project assignments, disaster recovery activities, and on-call rotation.

Required:

• Excellent written and verbal communication skills, including the ability to explain complex technical issues to technical and nontechnical audiences.
• Demonstrated collaboration, customer focus, accountability, and the ability to work independently or as part of a cross-functional team.
• Strong analytical and troubleshooting skills, technical aptitude, intellectual curiosity, sound judgment, and the ability to learn unfamiliar technologies quickly.
• Ability to use AI-enabled tools responsibly and effectively for research, troubleshooting, scripting, documentation, and learning, with appropriate validation and protection of company information.
• Commitment to continuous learning, knowledge sharing, documentation, and cross-training.

Preferred:

• Experience with Oracle, Microsoft SQL Server, Azure, or other enterprise database platforms is preferred but not required when a candidate demonstrates relevant technical aptitude and transferable skills.
• Exposure to Power Shell, Unix shell scripting, Python, automation, Dev Ops practices, monitoring, or CoPilot is desirable.

• Administer, configure, patch, upgrade, and troubleshoot Oracle, Microsoft SQL Server, Azure, and other supported database platforms and utilities. Provide problem determination for incidents and service interruptions. Collaborate with application owners and technical teams regarding database performance, availability, security, and support requirements.
• Maintain enterprise database services across on-premises, cloud, and hybrid environments. Ensure availability, performance, capacity, recoverability, and security through proactive monitoring, tuning, backup and recovery, high-availability and disaster-recovery technologies, vulnerability remediation, lifecycle management, and database security administration. Coordinate maintenance with application, operating system, storage, network, cloud, cybersecurity, and vendor teams. Automate repeatable operational tasks where practical.
• Assist in evaluating database, cloud, automation, and AI-enabled technologies by conducting research, participating in testing activities,…