Remote Technical Support Engineer – MedTech Escalations
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-11-02
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
BD is seeking a Technical Support Specialist 2 to assist with ES 1.1x upgrades, resolving complex issues, and coordinating with cross-functional teams. The role emphasizes customer-focused CSC support, regulatory adherence, and ongoing product knowledge expansion.
Responsibilities include handling inbound calls, documenting case notes in Salesforce, and ensuring timely communication with customers while maintaining quality and data integrity.
This is a genuine opening to take on the Remote Technical Support Engineer – Med Tech Escalations role at BD.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Technical Support Engineer – Med Tech Escalations role in the description above.
We appreciate your interest in this position.
Join BD and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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