Sr. IT Functional Analyst | Teton Outfitters; remote

Our client is a global leader in the design, manufacturing, and distribution of innovative products that support outdoor recreation, powersports, and mobility solutions. As they continue to invest in technology modernization and operational excellence, they are seeking a Senior IT Functional Analyst to serve as a strategic partner between business stakeholders, IT teams, and third-party vendors. This role is ideal for a collaborative and solutions-oriented professional who thrives at the intersection of business process improvement and enterprise technology.

You will play a key role in supporting and optimizing ERP and warehouse management platforms, driving cross-functional initiatives, and helping prepare the organization for future ERP transformation efforts. The position offers significant visibility across the business and the opportunity to influence critical operational processes.

The Senior IT Functional Analyst will act as the primary functional owner for ERP and supply chain applications, ensuring technology solutions effectively support business goals and operational processes.

Serve as the functional lead for ERP and warehouse management applications, including administration, support, enhancement planning, and backlog prioritization. Partner with business stakeholders to gather requirements, analyze processes, identify improvement opportunities, and translate business needs into scalable system solutions. Collaborate with technical teams and vendors to deliver enhancements, integrations, upgrades, and process improvements. Support ERP and WMS applications, including issue resolution, troubleshooting, and escalation management.

Manage vendor relationships, ensuring service quality, project delivery, roadmap alignment, and issue resolution. Coordinate projects through all phases of the system lifecycle, from requirements gathering through implementation and post-production support. Facilitate user acceptance testing (UAT), functional testing, regression testing, and deployment validation activities. Develop and maintain business requirements, process flows, user stories, system documentation, training materials, and release communications. Drive continuous improvement initiatives across order management, inventory, purchasing, fulfillment, and supply chain operations.

Monitor project timelines, identify risks, and proactively coordinate resolutions to meet business objectives. Partner with leadership teams to prepare for future ERP transformation and modernization initiatives.

Required Bachelor's degree in Information Systems, Business Administration, Supply Chain, or a related field. 5+ years of experience as a Business Systems Analyst, Functional Analyst, or similar business technology role. Experience supporting ERP and warehouse management systems in a business environment. Minimum 1 year of hands‑on experience supporting or administering Net Suite ERP. Demonstrated experience gathering business requirements and translating them into technology solutions.

Experience partnering with business users, IT teams, and third‑party vendors to deliver system improvements. Knowledge of core operational processes including order management, purchasing, inventory management, warehousing, and fulfillment. Experience supporting projects through multiple phases of the IT lifecycle. Strong analytical, problem‑solving, organizational, and stakeholder management skills. Excellent verbal and written communication skills with the ability to influence and collaborate…