Administrative​/Operations​/IT

Company: New Hampshire Community Loan Fund

Location: , Remote

Job Function: Administrative/Operations/IT

Posted on: September 23, 2026

We believe in a Neighbors-Investing-in-Neighbors philosophy. Since 1983, we have provided people and communities with loans, coaching, and guidance that enables them to become economically secure.

From helping people purchase manufactured homes, to strengthening small businesses and nonprofits, and supporting entire towns as they work to secure financing, our services support the security and growth of people and communities. We focus on four areas of community development finance:

• Affordable Home ownership
• Small Businesses & Nonprofits
• Small Towns & Municipalities
• Energy Efficiency Solutions

The Information Technology Manager (IT Manager) is responsible for overseeing the New Hampshire Community Loan Fund's technology strategy, managing IT infrastructure, leading digital transformation initiatives, and ensuring effective use of the technology to achieve business objectives.

Internal IT/IS Leader

• Responsible for cross organization collaboration to develop and execute technology strategies aligned with the organization's overall objectives. This involves identifying opportunities for leveraging technology to drive innovation and improve efficiency.
• They collaborate with internal stakeholders, including executives, department heads, and programs, to understand their technological needs and priorities. They communicate technology initiatives, solicit feedback, and ensure alignment with organizational goals and objectives.
• As a sector expert, the IT Manager provides leadership, guidance, and mentorship to the broader organization. They inspire and motivate team members, foster professional development and training, and cultivate a positive work environment.

Manager and Optimizer of all Managed Service Providers

• Including but not limited to SBS Cybersecurity and Mainstay Technologies.
• These vendors are responsible for supporting and managing the organization's IT security posture and response, implementation and partnership in the development of our long term IT Strategic plan, daily tech support needs, and Infrastructure management;
  Including hardware, software, networks and cloud services.
• This involves ensuring the reliability, security, and scalability of all IT systems to support business operations effectively and efficiently.

Digital Transformation and Growth

• Plays a key role in leading digital transformation initiatives within the organization. This may include modernizing legacy systems, adopting emerging technologies, and implementing digital solutions to enhance customer experiences and streamline internal/external processes.
• Stays abreast of technological trends and advancements, evaluating emerging technologies such as artificial intelligence, machine learning, blockchain, and the Internet of Things (IoT) for potential adoption. They assess how these technologies can drive innovation and create value for the organization.

They are responsible for safeguarding the organization's data assets and ensuring compliance with relevant regulations and standards, such as GL , GDPR, HIPAA, or PCI-DSS. This involves implementing security measures, conducting risk assessments, and developing data protection policies and procedures.

Education and Experience

• Bachelor's degree in computer science or similar required.
• At least ten years of experience managing an IT department with remote staff and dynamic priorities.
• Excellence in M365 to include Azure, Entra, SharePoint, Teams and Intune, Zoom, IT systems, infrastructure, and architecture.
• Knowledge of software development methodologies and programming languages.
• Familiarity with cloud…