Network Engineer - Cloud Operations *US Remote

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Varian is seeking a Network Engineer position in support of our Managed Services global business. Our goal is to provide good operational practices and support for the operations, maintenance, and refinement of Varian’s public and private Cloud environments and services. Providing support for new and legacy applications and services hosted in the cloud, and continuous improvement of Varian’s Cloud infrastructure. The candidate will support Varian’s cloud operations to enhance, optimize, and maintain computing capabilities across our entire global cloud solution.

Including collaboration with Service, Operations, Product Management and Security. The Network Engineer must have expertise with Cloud Service Providers (CSPs) & Microsoft Azure. Additional responsibilities for delivering support to the infrastructure and deployment of Varian’s applications as a Managed Service, and provide input in developing and maintaining policies, procedures, and standards. The position will receive direction from the Manager of Global Cloud Operations.

You are responsible for:

• Providing network operations and support for Varian’s Full Scale Infinity Cloud (FSIC) solutions. Private, public and hybrid infrastructure, network and security.
• Leading network onboarding for FSIC designed product adhering to FSIC configuration standards.
• Maintaining a strong knowledge of Varian’s suite of applications.
• Configuring various cloud solutions including monitoring, application access, security, Citrix Net Scaler, Citrix ADC, Palo Alto Networks, etc.
• Configuring and supporting backbone connections over Express Route (Azure), and direct connection and VPN architecture.
• Maintaining allocation of IP CIDR block, perform maintenance involving modification of network, subnets, vlans, routes etc.
• Verifying and action on events aggregated from network monitoring tools and Web Application Firewall using Varian approved tools.
• Troubleshooting and determining root cause of issues.
• Collaborating to quickly resolve any network related outages and resolve customer impacting issues quickly.
• Contributing to the successful execution of projects.
• Creating, updating, and completing documentation.
• Investigate root cause analysis of incidents with follow up reporting and final content generation.
• Collaborating with network engineers on procedures, techniques, tips & knowledge to improve operations, security and work performed.
• Providing the highest level of customer service.
• Advance understanding of vendor and telco/exchange/service providers support escalation paths and being able to escalate support requests to these vendors in a typically urgent and timely fashion.
• Appling network system updates, patches, configuration changes.
• Planning network layouts and configures systems to user environments.
• Serving as a technical mentor to colleagues as necessary.
• Staying up to date with assigned Learning Management System courses.

• Eagerness to provide the highest level of customer service.
• On call support as required.

• Working schedule North American business hours.

Minimum Qualifications:

• A Bachelor’s or preferably Master’s Degree in computer science is required plus three years’ minimum relevant experience.
• Varian FSIC, TPASS and Cloud Planner infrastructure product knowledge.
• Strong knowledge of Varian’s suite of applications.

• Extensive experience supporting and managing networks in enterprise…