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Client-Driven Production Support Analyst; Hybrid​/Remote

Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listing for: icapitalnetwork
Full Time, Remote/Work from Home position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, Banking & Finance
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Client-Driven Production Support Analyst (Hybrid/Remote Fridays)

iCapital is seeking a Production Support Analyst (PSA) to provide front-line technical support for the annuities eApplication platform, resolving client inquiries and system issues. The role collaborates across teams to maintain platform performance and drive client satisfaction.

Hours are 8:00 AM–5:00 PM EST, with on-site and remote Friday options. The position can be based in the greater Colorado Springs, CO area, or the greater Des Moines, IA area, and offers equity, annual bonus, and

We are seeking a motivated Client-Driven Production Support Analyst (Hybrid/Remote Fridays) to join icapitalnetwork in Des Moines, IA, United States.

This posting is for the Client-Driven Production Support Analyst (Hybrid/Remote Fridays) role at icapitalnetwork, based in Des Moines, IA, United States.

We are looking to fill the Client-Driven Production Support Analyst (Hybrid/Remote Fridays) position at icapitalnetwork in Des Moines, IA, United States.

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