Customer Success Manager

We're always on the lookout for talented folks (like you) from all around the world to join our visionary organization where everyone can do their best work. Join the team that cares about your success and growth!

Learning is key to everyone at Cutover and nothing excites us more than that ‘eureka’ moment when a new lightbulb flashes on. You’ll be supported in your quest for knowledge, whatever that looks like to you.

Empathy is an often-forgotten word in the hypergrowth scale-up world, but for us, it’s at the center of everything we do. From collaborating with our customers on their pain points to building an inclusive and supportive working culture, we always endeavor to consider the human impact of our actions.

Our customers trust us with their most business-critical work and data, so we make sure our trustworthiness shines through in every action done, interaction shared, commitment delivered, and promise fulfilled. Doing the right thing for our customers and our colleagues is central to what we’re building here at Cutover.

Everyone at Cutover shares an ambitious mindset. We will go to whatever lengths we can to unleash the potential of our team and make our ambitions become reality.

We are committed to learning and development, and you will never be short of opportunities to enhance your knowledge and skills.

We understand that work-life balance is more than just a nice-to-have. That’s why we are open to flexible working hours and remote working arrangements.

At Cutover, you’ll be part of a supportive, friendly team of passionate, experienced people. The best teams do more than just work together, so you’ll have the opportunity to take part in exciting team activities and social events.

Cutover’s customers include some of the world’s largest and most well-known organizations. Helping to deliver their requirements will hone your game and build your career credentials.

We offer a package of employee benefits to reward and look after our people. Helping you to stay happy and healthy is a key priority for us. We also want our team to feel a genuine sense of ownership in the work they do, so we offer share options as part of our full-time permanent compensation packages.

Our goal at Cutover is to provide an inclusive interview process that reflects our values. Interviewing at Cutover allows you and Cutover to get to know one another better, including a deeper understanding about you, as well as the role you’re applying for. While interviews may vary slightly by team or role, here’s what you can typically expect:

Cutover gave me the platform to apply my skills but also provided opportunities to learn about topics I am passionate about by giving me the flexibility to work on projects with other parts of the teams. Being able to learn new knowledge is one thing, being able to gain experience while learning is rare.

Start your Cutover journey by browsing available opportunities.

An inclusive work environment is an empowering one. At Cutover, we lead with empathy and enable others to succeed through curiosity, kindness, and self-expression.

Location
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This role is flexible in location, but we would expect you to be able to commute to our NYC office on a weekly basis.

We regret that we are unable to provide sponsor ships at this time.

Cutover provides enterprise technology operations teams with an AI-powered SaaS solution that automates and streamlines complex processes with intelligent runbooks. The Cutover solution enables teams to respond to incidents quickly, recover from IT outages , and manage cloud migrations with precision and efficiency. Cutover is used…