Senior Automation Analyst; Fire

Chesterfield Fire and EMS is seeking a skilled automation analyst to partner with our public safety personnel to maintain, improve, and advance the technology that supports our mission. This position is part of a small, dedicated team that provides technical support to a progressive fire and EMS organization of more than 600 full-time employees and over 150 volunteers operating in a 24/7/365 environment.

We are looking for a candidate whose knowledge, experience, and commitment to service will help us deliver exceptional support to our internal customers.

The ideal candidate is a forward-thinking, innovative, and dependable self-starter who proactively identifies and resolves current technical challenges while anticipating future needs to minimize operational disruptions. This role offers the opportunity to join a respected public safety team known for its strong culture, professionalism, and commitment to serving the community.

• Bachelor’s degree in information systems, computer science, business administration, or related field; three years’ experience in the implementation and support of business information systems; or equivalent combination of training and experience.
• Ability to analyze difficult problems for potential automation solutions.
• Lead and/or coordinate large automation projects
• Ability to effectively communicate in both oral and written forms to multiple levels throughout the organization and externally.
• Good customer service skills and the ability to support an agency that operates in a 24/7/365 environment.
• Experience with first-tier troubleshooting of hardware and software at a departmental level.
• Experience in a Public Safety environment preferred.
• This position requires the ability to stoop, stand, and climb for various support tasks.
• Pre-employment drug testing, FBI criminal background check, and education/degree verification required. This position is subject to working in high-security areas governed by the US Department of Justice’s “Criminal Justice Information Services (CJIS) Security Policy” and therefore requires successfully passing a more stringent criminal background check.

• • Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, applicant’s driving record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months OR a Department of Motor Vehicles DMV driving record point balance less than negative one.
    
    Out-of-state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.

This position is considered Safety Sensitive and is subject to random drug and alcohol testing.

• Application implementation, integration, and administration of department-level software packages and coordinating such efforts with other Sr. Automation Analysts and County IT Staff
• Application-level user account management and updating security permissions on user Active Directory accounts
• Documenting system processes, policy and procedure review and revision
• Provide day-to-day technical support for stations, apparatus-mounted devices, and administrative offices
• Support Software platforms such as Motorola Computer-Aided Dispatch, Image Trend fire records management, patient care reporting and fire inspections, UKG Workforce Telestaff, Workday finance and accounting,Operative IQ inventory management, US Digital Station Alerting, Microsoft Office 365, and various other applications.
• Use and creation of Power BI, Power Automate,…