AVP, Sr. Business Analyst

We are seeking a highly motivated and detail-oriented individual to join our dynamic team as a Sr. Business Analyst. As a key member of GRC Risk Management Systems team, you will play a critical role in the understanding and driving organization's risk management goals. This is an excellent opportunity for a professional looking to grow in the financial industry while contributing to the organization's data-driven decision‑making processes.

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in‑person engagement activities such as business or team meetings, training and culture events.

• Advocate for use of the GRC technology platform as the optimal tool for risk and governance program activities and system of record
• Partner with different internal and external stakeholders to enable different departments across the organization to identify, understand and manage key organizational risks on a holistic level.
• Develop Features/User Stories and support review of QA test scripts, lead UAT and regression activities, and release validation .
• Identify process improvement, user experience, design, and technical systems and architecture opportunities to support risk and governance programs
• Maintain a well‑groomed backlog, participate in Agile rituals and be the voice of the business for GRC
• Support build and prioritized sequence of the backlog to drive defined product roadmap by partnering and collaborating with stakeholders on defining and documenting requirements
• Support the day‑to‑day management and operation of Synchrony’s GRC Risk technology platform, as required
• Work with IT and business teams, as required
• Perform other duties and/or special projects as assigned

• Bachelor's degree in a relevant field such as Business Management, Information Technology, or Finance and 3+ years of experience in software development and/or life‑cycle management including, Design, QA, UAT, and, Project Management; or in lieu of a Bachelor Degree, a High School Diploma / GED and d 6+ years of experience in software development and/or life‑cycle management including, Design, QA, UAT, and, Project Management
• 3+ years of experience with operational risk management techniques including, development of process flows, identification and assessment of risks and controls, testing and monitoring procedures, and, development of related metrics
• Strong analytical and problem‑solving skills with attention to detail
• 2+ years of working with advanced Excel functions and formulas including, Pivot Table vlookup, Macros, and, Charts
• 3+ years of Project Management experience
• 3+ years or proficiency working in eGRC platform environments such as:
  Archer, SAI
  360, Service Now, Metric Stream; and Audit Board.

• Ability to lead and manage projects to completion, especially managing multiple projects simultaneously with minimal supervision
• Experience in driving validation scenarios for UAT with Product Owners
• Experience working with Product Owners/SMEs in eGRC domain for solutions like: TPRM;
  Issues Management; RCSA;
  Business Continuity Management;
  Compliance;
  Audit
• Problem solver with ability to promote collaborative problem solving
• Effective communication skills and ability to work collaboratively in a team environment in an offshore/onshore model
• Minimum 3+ years of experience in Risk/Banking/Credit Card industry
• Track record of creative problem solving and ability to thrive in a cross‑functional and virtual environment
• High energy, self‑motivated, with strong…