IT Service Desk Associate – Windows & Mac Support; Remote
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-11-04
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Boston University IS&T is hiring a Service Desk Specialist I to be the main contact for the BU community, delivering first and second level tech support across phone, in-person, and ticketing channels. You will document incidents, resolve or route requests, and support Windows/Mac, courseware, accounts, and networked apps.
Roles include rotating night/weekend/holiday coverage with periodic opportunities to work from home.
We are seeking a motivated IT Service Desk Associate – Windows & Mac Support (Remote) to join Boston University in Boston, MA, United States.
Consider building your career as a IT Service Desk Associate – Windows & Mac Support (Remote) at Boston University.
The IT Service Desk Associate – Windows & Mac Support (Remote) position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a IT Service Desk Associate – Windows & Mac Support (Remote) in Boston, MA, United States within Management & Operations, IT & Technology.
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