Hybrid IT Help Desk II: M365 & Endpoint
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-11-04
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IT/Tech
HelpDesk/Support, Desktop Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
VIVA USA Inc is seeking an IT Help Desk II in Madison, WI. The role combines front-line support with Tier 2 tasks, focusing on Microsoft 365, Teams, and Intune. Candidates should have 3–5 years of help desk experience and be comfortable with on-site and remote work in a hybrid model.
The position emphasizes strong customer service, documentation, and knowledge base improvements. Onsite onboarding and periodic travel may be required.
Consider building your career as a Hybrid IT Help Desk II: M365 & Endpoint Support at VIVA USA Inc.
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If your experience matches this role, we encourage you to apply.
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The position is based in Madison, WI, United States.
This opportunity is part of our work in IT & Technology.
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