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Tier 2 IT Service Desk Specialist - Remote

Remote / Online - Candidates ideally in
Fort Lee, Bergen County, New Jersey, 07024, USA
Listing for: The One 23 Group Inc.
Remote/Work from Home position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Tier 2 IT Service Desk Specialist - Remote Support

The One 23 Group Inc. seeks a Journeyman Computer User Support Specialist (Tier
2) to join the Global Support Center at DeCA Headquarters in Fort Lee, NJ. You will handle complex issues remotely and via phone, escalating to higher-tier engineers when needed.

Responsibilities include advanced AD tasks, remote diagnostics, and coordination with on-site technicians to resolve software, OS, network, and security incidents. DoD clearance is required.

For the Tier 2 IT Service Desk Specialist
- Remote Support position at The One 23 Group Inc., we are reviewing applications now.

This opening is for the Tier 2 IT Service Desk Specialist
- Remote Support role at The One 23 Group Inc.

We are seeking a motivated Tier 2 IT Service Desk Specialist
- Remote Support to join The One 23 Group Inc. in Fort Lee, NJ, United States.

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