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Technical Support Lead & D365 CRM Expert - Remote

Remote / Online - Candidates ideally in
Trumbull, Fairfield County, Connecticut, 06611, USA
Listing for: CooperSurgical
Remote/Work from Home position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 97000 - 129000 USD Yearly USD 97000.00 129000.00 YEAR
Job Description & How to Apply Below

Cooper Surgical is seeking a Senior Technical Support Leader to drive technical leadership across the Support organization, manage major escalations, and establish service standards. The role focuses on D365 CRM processes, data governance, and continuous improvement of field service operations.

You will train and mentor the Technical Support team, collaborate with Commercial, Sales, and Product teams, and support pre-installation planning and customer engagements.

We are seeking a motivated Technical Support Lead & D365 CRM Expert - Remote to join Cooper Surgical in Trumbull, CT, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Trumbull, CT, United States.

This opportunity is part of our work in IT & Technology.

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