Technical Support Associate II — Remote Diagnostics & CRM
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-11-04
-
IT/Tech
CRM Systems & Management, IT Support, Technical Support, HelpDesk/Support
Align Technology, Inc. seeks an Associate Customer Care Representative II to assist customers with technical issues related to Align products across pre-sales and post-sales activities. You will handle requests via phone, email, chat and SMS, validate accounts, and document interactions in the CRM.
With a focus on quality, you will follow guidelines, escalate when needed, and work to resolve cases promptly. Proficiency in English is required;
Polish language skills are a plus in Poland.
We are seeking a motivated Technical Support Associate II — Remote Diagnostics & CRM to join Align Technology, Inc. in Town of Poland, NY, United States.
Consider building your career as a Technical Support Associate II — Remote Diagnostics & CRM at Align Technology, Inc.
The Technical Support Associate II — Remote Diagnostics & CRM position in the Management & Operations field is open for applications.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).