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Technical Support Analyst - Remote & On-Site Troubleshooting

Remote / Online - Candidates ideally in
Boone, Watauga County, North Carolina, 28607, USA
Listing for: ECRS
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

ECRS is seeking a Technical Support Analyst in Boone, NC to deliver exceptional remote and on-site support for our customers. The role emphasizes troubleshooting, ticketing discipline, and collaboration with multiple teams to resolve issues quickly and professionally.

The ideal candidate has solid IT fundamentals, customer-service experience, and comfort with PC hardware and software repair, plus on-call availability each quarter.

This position is for the Technical Support Analyst
- Remote & On-Site Troubleshooting role at ECRS.

We have an opening for a Technical Support Analyst
- Remote & On-Site Troubleshooting in Boone, NC, United States within Sales.

This role, Technical Support Analyst
- Remote & On-Site Troubleshooting at ECRS, could be your next career step.

Are you ready to take on the Technical Support Analyst
- Remote & On-Site Troubleshooting role at ECRS?

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