IT Business Process Analyst

Valiant Solutions is seeking an IT Business Process Analyst
to join our rapidly growing and innovative team!

The IT Business Process Analyst
will lead business process analysis and automation for a federal customer's IT risk management and administration office. This senior role designs and improves IT-supported processes with Microsoft Power Platform, SharePoint, and Service Now, aligning technology solutions with strategic goals and compliance needs. The analyst also delivers the status reporting, dashboards, and records management that keep risk, audit, and policy work on schedule.

Named one of the Washington Business Journal’s
Best Places to Work
every year since 2014
, Valiant is proud of our employee-centric culture and commitment to excellence.

Location: Remote

This position allows for 100% remote work. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below.

Eligibility Requirements: Due to government requirements, U.S. citizenship is required for this program. Must be able to obtain and maintain a Public Trust clearance.

Required Experience:

• 7–10+ years of experience in IT business process analysis, with leadership of complex, cross-departmental initiatives
• Bachelor's degree in IT, Business Administration, or a related field
• Proficiency with Service Now and data analytics tools, such as Microsoft Power Platform
• Familiarity with Agile and Waterfall methodologies
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Share Point
• Hands-on experience building citizen-developed solutions with Power Apps, Power Automate, and Power BI
• Experience with Microsoft Copilot or other AI productivity tools
• Experience supporting risk management, audit, or compliance programs in a federal environment
• Strong written communication skills for reports and status updates
• CBAP, Microsoft Certified:
  Power Platform Functional Consultant Associate, or Service Now Certified System Administrator preferred

Responsibilities:

• Lead analysis, design, and improvement of IT-supported business processes at the section or division level through automation tools.
• Implement business process automation that improves the efficiency, effectiveness, and timeliness of program processes.
• Deliver and maintain SharePoint solutions and automation tools that support program business activities.
• Build dashboards and tools through citizen development with Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.
• Support dashboards that track key risk and performance indicators against established thresholds.
• Integrate work across risk, audit, policy, and regulatory functions to improve efficiency and compliance.
• Prepare weekly status reports of work completed, in process, and planned, including risks and impediments.
• Record and maintain meeting minutes in the program document repository.
• Develop written products, including reports, status updates, and emails.
• Apply Agile and Waterfall methods to plan, track, and deliver automation work.
• Evaluate Microsoft Copilot and other AI tools as the customer makes them available, and recommend practical uses.
• Provide general support to program areas as directed.

About Valiant Solutions

Valiant Solutions delivers cybersecurity and IT services to federal civilian, defense, and national security customers nationwide. We support the full cyber lifecycle, from secure system design and accreditation through AI-enabled operations, threat emulation, and continuous improvement, across classified and unclassified environments. Our work is independently certified for quality and security, including CMMI, CMMC, and ISO certifications.

Valiant is a multi-year Washington Business Journal Best Places to Work winner, and our growth and cyber leadership have been recognized by Washington Technology, Northern Virginia Technology Council, and the Triangle Business Journal. We offer strong benefits, rewards for earning industry certifications, and room to grow your career as we grow. Headquartered in McLean, Virginia, our distributed workforce supports customers from coast to coast.

We go where the stakes are highest, and the margin for error is zero.

Benefits Snapshot

Valiant takes care of the people who support our customers, with real choices in coverage and real investment in your career. Eligible full-time employees receive:

• A choice of medical plans, from an affordable HSA option to a full-featured PPO, with generous company…